Terms and Conditions

1. Introduction

Welcome to Gurama Consultancy ("Company," "we," "our," "us"). These Terms and Conditions ("Terms") govern your use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, you must not use our website or services.

2. Definitions

• "Account" means the personal account created by a User to access certain features of the Service.
• "Content" means all text, images, graphics, videos, and other materials displayed on the Website.
• "Order" means a request to purchase Products through the Website.
• "Products" means books and other items offered for sale on the Website.
• "User," "You," "Your" means the individual or entity using the Website.

3. Account Registration

To access certain features of our Service, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information promptly
• Keep your password confidential
• Notify us immediately of any unauthorized account use
• Be responsible for all activities under your account

We reserve the right to terminate accounts that provide false information or violate these Terms.

4. Orders and Payments

4.1 Order Acceptance

Your order constitutes an offer to purchase Products. We reserve the right to accept or decline any order for any reason, including product availability, errors in pricing, or suspicion of fraud.

4.2 Pricing

All prices are displayed in Nigerian Naira (₦) and include applicable taxes unless stated otherwise. We strive for accuracy but reserve the right to correct pricing errors.

4.3 Payment

Payment must be received in full before order processing. We accept various payment methods as indicated on our website. By providing payment information, you represent that you are authorized to use the payment method.

4.4 Order Confirmation

After placing an order, you will receive an email confirmation. This confirmation does not constitute acceptance of your order but acknowledges receipt.

5. Shipping and Delivery

5.1 Shipping Policy

We ship to addresses within Nigeria and selected international locations. Shipping costs and estimated delivery times are provided at checkout.

5.2 Risk of Loss

All items purchased from us are made pursuant to a shipment contract. The risk of loss and title for such items pass to you upon our delivery to the carrier.

5.3 Delivery Issues

If you experience issues with delivery, please contact our customer support. We are not responsible for delays caused by the carrier or incorrect address information provided by you.

6. Returns and Refunds

6.1 Return Policy

We accept returns of physical products within 30 days of delivery, provided they are in original condition. Digital products are non-refundable except as required by law.

6.2 Refund Process

Approved refunds will be processed to the original payment method within 5-7 business days after we receive and inspect the returned item.

6.3 Non-Returnable Items

The following items cannot be returned: digital downloads, gift cards, and items marked as final sale.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Gurama Consultancy or its content suppliers and is protected by intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any content without our written permission.

8. User Conduct

You agree not to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Submit false or misleading information
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the website
• Use the website for any illegal or unauthorized purpose

9. Limitation of Liability

To the maximum extent permitted by law, Gurama Consultancy shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your use or inability to use the service
• Any conduct or content of any third party
• Unauthorized access to your transmissions or data
• Statements or conduct of any third party

10. Indemnification

You agree to indemnify, defend, and hold harmless Gurama Consultancy and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your access to or use of the website or your violation of these Terms.

11. Termination

We may terminate or suspend your account and bar access to the service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including without limitation if you breach the Terms.

12. Governing Law

These Terms shall be governed and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to its conflict of law provisions.

13. Changes to Terms

We reserve the right to modify or replace these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the service after any such changes constitutes your acceptance of the new Terms.

14. Contact Information

If you have any questions about these Terms, please contact us at: