Privacy Policy

1. Introduction

At Gurama Consultancy ("we," "our," "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make purchases from our online bookstore.

Please read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you have read and understood this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and shipping address
• Account Information: Username, password, and account preferences
• Payment Information: Credit card details, bank account information (processed securely through third-party payment processors)
• Order History: Records of books purchased and browsing history
• Communication: Emails, messages, and inquiries you send to us

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent, clicks, and navigation patterns
• Cookies: Small data files stored on your device (see our Cookie Policy below)

3. How We Use Your Information

We use your information for the following purposes:

• Order Processing: To process and fulfill your orders, including shipping and delivery
• Account Management: To create and manage your account
• Customer Support: To respond to your inquiries and provide assistance
• Improvement: To analyze and improve our website and services
• Marketing: To send you promotional materials (with your consent)
• Legal Compliance: To comply with applicable laws and regulations

4. Legal Basis for Processing

We process your personal information based on:

• Contract Performance: To fulfill our obligations under our Terms and Conditions
• Consent: Where you have given explicit consent
• Legitimate Interests: For our business operations, provided your rights don't override these interests
• Legal Obligations: To comply with legal requirements

5. Information Sharing and Disclosure

We may share your information with:

• Service Providers: Shipping companies, payment processors, and IT service providers
• Business Partners: Publishers and distributors for order fulfillment
• Legal Authorities: When required by law or to protect our rights

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:

• SSL encryption for data transmission
• Secure servers and firewalls
• Regular security assessments
• Access controls and authentication procedures

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Typically, we retain:

• Account Information: Until you delete your account
• Order History: For 7 years for tax and legal purposes
• Communications: For 2 years after resolution of inquiry

8. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Correct inaccurate or incomplete information
• Deletion: Request deletion of your information
• Restriction: Restrict processing of your information
• Portability: Receive your information in a structured format
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us using the information provided in Section 14.

9. Cookies Policy

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device.

9.1 Types of Cookies We Use

• Essential Cookies: Required for website functionality
• Analytics Cookies: To understand how visitors use our site
• Preference Cookies: To remember your settings
• Marketing Cookies: To deliver relevant advertisements

9.2 Managing Cookies

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

10. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any linked websites you visit.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

14. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer: